Returns & Refunds
We accept returns for eligible products in unopened, sealed condition. Please contact us within 48 hours of delivery for support.
- Sealed medical devices are eligible for replacement if damaged in transit.
- Opened or used products are not eligible for return.
- Refunds (if approved) are processed to the original payment method.
Product Issue? We've Got You Covered
If you face any issue with a product — such as a defect, malfunction, or manufacturing fault — our support team will personally assist you in getting a replacement directly from the manufacturer. You don't have to navigate the process alone. Just reach out to us with your order details and a description of the issue, and we'll coordinate on your behalf.
For any other assistance, contact our support team with your order ID and we'll respond promptly.